Terms & Conditions
TERMS & CONDITIONS
Thank you for visiting LeStoff Israel. When you choose to purchase our product you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide by our conditions, terms, and policies.
Any personal information that you provide to LeStoff Israel will not be shared or sold with any outside entities. We keep your info safe and use it to help provide you with the best shopping experience possible.
It is our hope that you love your purchase. If for some reason, you are not completely satisfied with your purchase, you may exchange your item(s). Please remember, you are purchasing from a handmade goods marketplace, and our items are made by artisans, so they may contain slight variations or 'imperfections'. We find these variations add beauty & exclusivity to your item(s).
- Items you wish to exchange must be mailed back to us within 7 days of your order date (date delivered to you) and the cost of the item will be credited to you in form of Salty store credit.
- To be eligible for an exchange, items MUST be unused, unwashed, unaltered and unworn, with tags and in original packaging—in the same condition that you received it.
- The original shipping charge is non-refundable.
- You are responsible for paying your own shipping fees for any item you exchange.
- Item MUST be returned and shipped in same packing it was received in.
- If we receive any item in an unsellable condition, you will be notified and the items will be returned to you.
- Once your exchange is received and processed, we will notify you via email that we have received your item(s) and include the details of your store credit.
- Shipping and handling charges are nonrefundable once an item has shipped.
ALL discounted and sale items are FINAL sale and are not eligible for exchange.
Exchanges received after 7 days cannot be accepted.
We do not offer refunds, so please follow your inner soul and purchase what you love.
- Please include the original packing slip or order number with your items when you mail them back.
- Ship back item securely & in original packaging (as you received it).
- Ship your item with a carrier who provides a tracking number to ensure your exchange is safely delivered.
- To exchange your product, mail it to:
LeStoff Israel / Peter Hungler
22 Kalisher Street, Door 5
6525720 Tel Aviv, Israel